Terms & Conditions

Last updated: November 9, 2026

These Terms & Conditions ("Terms") govern your access to and use of the Korema website, application, waiting list, and related services (together, the "Service"), operated by Korema ("Korema", "we", "us"). By accessing or using the Service you agree to these Terms.

1. Eligibility & accounts

You must be at least 16 years old (or the age of digital consent in your country) to use the Service. Eligible users can create an account through the sign-in flow; we may restrict or withdraw access where these Terms permit.

You are responsible for the accuracy of the information you provide, for keeping access to your account secure, and for activity that occurs under your account.

2. The Service

Korema is an AI content-generation workspace that lets you create images and video, organise work across pages, boards and a calendar, and delegate tasks to an AI agent. The Service integrates third-party AI models and may change, add, or remove features over time, including during the beta.

3. Acceptable use

You agree not to:

  • Generate or upload content that is unlawful, infringing, defamatory, or that violates the rights of others;
  • Create sexual content involving minors, or non-consensual, deceptive, or harassing imagery of real individuals;
  • Generate speech that imitates the voice of a real person without their consent, or use generated audio to deceive others about who is speaking;
  • Reverse engineer, scrape, overload, or attempt to gain unauthorised access to the Service or its providers;
  • Use the Service to violate the terms of the underlying model providers listed below.

4. Your content & AI outputs

You retain ownership of the inputs you provide (prompts, images, references) and, to the maximum extent permitted by the applicable model provider’s terms, of the outputs you generate. You are responsible for ensuring you hold the necessary rights to your inputs and for how you use the outputs.

AI outputs may be inaccurate, may resemble existing works, and are provided without warranty. You are responsible for reviewing outputs before relying on or publishing them.

5. Third-party services & models

The Service relies on third-party providers to function. Your use of features powered by them is also subject to their terms:

  • Google Firebase / Google Cloud — authentication, database, storage, and serverless infrastructure;
  • Vercel — application hosting;
  • Google Gemini API — the Korema Agent, prompt and flow generation, transcription, and document/video analysis;
  • OpenAI — transcription of audio submitted through voice dictation;
  • KIE.ai and fal.ai — image and video model generation, including third-party models routed through them;
  • Replicate — background removal;
  • ElevenLabs — speech, sound effect and music generation (Sound Studio) and voice features;
  • Google APIs — optional calendar integration;
  • Resend — transactional and notification email.

6. Plans & billing

Korema offers a free tier and paid subscriptions for individuals and teams. Joining the waiting list or creating a free account does not create a payment obligation. Prices, included usage, billing cycle, add-ons and applicable taxes are shown before you confirm a purchase.

Paid subscriptions renew automatically for the selected monthly or annual billing period until cancelled. Annual subscriptions are charged for the full year in advance; included credits are granted according to the schedule shown for the plan. Add-ons are billed with the subscription in the same billing cycle.

New purchases are processed through Stripe Managed Payments. The Link entity identified at checkout acts as merchant of record for the transaction, while Korema provides the workspace and product support. The payment terms presented by Link at checkout apply to the transaction, and Link supplies payment receipts and invoices.

An upgrade or add-on increase may take effect immediately with a prorated charge, which is shown for confirmation before payment. Downgrades and add-on reductions take effect at the next renewal and do not automatically refund the current period.

You can cancel renewal in your Korema billing settings or through the subscription-management options provided by Link. Access to the paid plan continues until the end of the paid period unless another end date is agreed or the Service is suspended under these Terms. Cancellation does not automatically refund amounts already paid.

Right of withdrawal (consumers): you may withdraw from each new subscription within 14 days of its conclusion, without giving reasons, with the "Withdraw from contract here" button in Settings › Subscription or by writing to the address below; a model withdrawal form is included in the contract confirmation email. If the information on this right was not provided when the contract was concluded, the period is extended as provided by law.

At checkout you request immediate access to the plan and acknowledge that, if you withdraw, we refund the amount paid minus the value of the service already received: credits used from that contract × the net price paid ÷ the credits included in the paid period (12 monthly allowances for an annual plan), with add-ons in proportion to the time elapsed. The refund is issued within 14 days using the same payment method, and the unused credits of that contract are revoked. Renewals and plan changes are not refundable, without prejudice to your statutory rights. Business customers have no statutory right of withdrawal.

Statutory warranty: if the Service is not in conformity with the contract, you keep the remedies provided by law, including price reduction or termination. Credits charged for a generation that fails on our side are returned automatically.

For transaction or refund questions, use Link support or contact Korema at the address below. Link may also issue refunds under its own policy; when it does, the credits granted by the refunded payment are revoked to the extent they are unused. Nothing in these Terms limits mandatory consumer rights.

7. Intellectual property

The Service, including its software, design, and branding, is owned by Korema and protected by intellectual-property laws. These Terms do not grant you any right to our trademarks or to copy or resell the Service.

8. Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including fitness for a particular purpose and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that outputs will meet your expectations.

9. Limitation of liability

To the maximum extent permitted by law, Korema will not be liable for any indirect, incidental, special, or consequential damages, or for loss of profits, data, or goodwill, arising from your use of the Service. Nothing in these Terms limits liability that cannot be excluded under applicable law.

10. Suspension & termination

We may suspend or terminate access to the Service if you breach these Terms or use the Service in a way that risks harm to others or to the Service. You may stop using the Service at any time.

11. Changes to these Terms

We may update these Terms as the Service evolves. Material changes will be reflected by updating the "Last updated" date, and where appropriate we will notify you. Continued use after changes take effect constitutes acceptance.

12. Governing law

These Terms are governed by the applicable laws of the European Union and the jurisdiction in which the operator of Korema is established, without regard to conflict-of-laws rules.

13. Contact

Questions about these Terms can be sent to studios@korema.ai.